Do you need your unit remapped, updated, or repaired?

During the 1-Year Warranty Period

We provide free mapping and firmware updates for units returned to our facility.

After the 1-Year Warranty Period

We charge a $20 labor fee for all service work on out of warranty units, with an additional charge for all parts required for repairs. All units undergo a visual inspection as well as full electrical test.

Custom Mapping (Regardless of Product Age)

We provide free custom maps and updates via email. You would require either our Live Tuner Interface, or Memory Pod Interface (discontinued) to do the updates.

Returning Units for Service

Please call us at (403) 668-7470, or email us sales@velocitydevices.com to arrange for an RMA number, as well as return directions. Units returned from out of Canada require special labeling to eliminate unnecessary customs fees and delays.