We accept VISA, MasterCard, AMEX, and Discover. All orders are processed using secure transmission methods to ensure your information is kept confidential and safe. Orders are invoiced in Canadian dollars, and do not include foreign taxes and duty (where applicable).
When purchasing in other currencies, the prices displayed are a close representation of the actual cost in that currency.
Customer service is our #1 priority. We will replace any confirmed defective product in the next business day, at our discretion. NO RETURNS OR REFUNDS ON ELECTRONIC GOODS. EXCHANGE ONLY. CLUTCH KITS AND SPEED LIMITERS ARE SPECIAL ORDER, NON-CANCELABLE, NON-REFUNDABLE. All returns subject to a 25% restocking fee. No refunds on shipping.
If you install our product and it is not working properly, please contact us. In many cases issues with the machine will show up when you use our product, while the OEM works fine. We can help you identify the issue to get you going again.
All in stock orders are shipped via Canada Post within 1 business day of cleared payment, and delivery typically takes between 1-8 business days (depending on destination and service level). We will provide you with a link to track your package online when it ships.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Velocity Devices Inc. warrants that any device sold by Velocity Devices Inc, or by a distributor, are free from defects resulting from the manufacture, materials, or workmanship for a period of one (1) year from the date of sale to the customer, subject to and on the terms and conditions set forth in this Limited Warranty. Velocity Devices Inc. is not responsible for damages caused by misuse or improper installation of the products, and for incidental costs which are associated with the removal and return of products. Velocity Devices Inc. reserves the right to refund the entire purchase price, or replace the device at Velocity Devices Inc. discretion.
Use of Velocity Devices Inc. products may make your ATV operate in a manor which the original manufacturer had not designed for. VELOCITY DEVICES INC., SHAREHOLDERS AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY DAMAGES (WHETHER CONSEQUENTIAL, INCIDENTAL OR OTHERWISE) FROM THE USE OF VELOCITY DEVICES INC. PRODUCTS.
EXCEPT AS SET FORTH IN THIS LIMITED WARRANTY, VELOCITY DEVICES INC. MAKES NO OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED
Your privacy is important to us. All information collected from our website is kept strictly confidential. All information collected is used for point of sale and warranty use only. Velocity Devices Inc. may use your telephone number, postal address and/or email address for the sole purpose of contacting you regarding product concerns. Velocity Devices Inc. does not rent, sell or share this information with other people or companies.